Working at Netflix
Happy new year!
One of the topics very dear to my heart is productivity. I’ve been obsessed with productivity all my life, and I’ve amassed a good collection of resources / apps / idols on the topic. Since it’s the beginning of a new year, I figure people might be interested in being more productive in 2018, so I wanted to share my favorite resources over the next few weeks.
First up: Netflix and their awesome work culture.
NPR's Planet Money did a podcast episode about Netflix's famous emphasis on results, and not just effort. Think about a salesman who is always the first to arrive and last to leave, but can never make a sale. Or, as Netflix likes to put it, “We’re a team, not a family. And we’re a pro sports team, not a kids’ recreational team." I know it sounds kinda cold, but it's really meant to be a positive, productive way to think.
I love the way the podcast starts out, by comparing how society inconsistently values effort vs. rewards: When a man first started out as a locksmith, it always took him a long time to finish a job. His clients would see him sweat and struggle and really toil away with every lock, and at the end they’d give him a tip for all this effort. Later on though, when the locksmith was an expert, he could unlock any lock super easily. But now the clients would feel cheated — they’d complain, “That took you like 30 seconds! You’re going to charge me $200 just for that??”
It's an interesting discussion on results vs. effort, and Netflix's success. Here's the podcast:
Also, I pulled out this key excerpt from https://jobs.netflix.com/culture:
A family is about unconditional love, despite your siblings’ unusual behavior. A dream team is about pushing yourself to be the best teammate you can be, caring intensely about your teammates, and knowing that you may not be on the team forever.